Yesterday I wrote about the binding separating on my Hahnemuhle sketchbook and posted a couple of pictures. I was pretty sure it was a fluke since Hahnemuhle produces other really fine products. Nevertheless, the sent an email to the company. I received a reply today. There had been some problematic books on the market but that situation has been resolved. I can’t tell you how glad I am to hear this since I’m really enjoying this book otherwise.
Hahnemuhle is also replacing the sketchbook which is something I didn’t ask for or expect so I’m not only enjoying their book, I’m impressed with customer service.
It’s too soon to give the watercolour sketchbook a full review, but that’s coming.